You Got Questions? We Got Answers
Questions About Canvas Prints
Why should I buy from you?
Why should I buy from you?
When you buy from Canvas Art Barn, you are helping a small business and its community, not a mega corporation. Our customer service will attest to that. Something large companies simply cannot provide anymore.
Why can I find cheaper canvas art on Amazon®, Temu®, and other marketplaces?
Why can I find cheaper canvas art on Amazon®, Temu®, and other marketplaces?
The platform is not necessarily the issue; it’s how they are made and the materials used.
Our canvas and photo prints are crafted with exceptional attention to detail, using premium materials and archival-quality inks to deliver vibrant color, sharp detail, and lasting beauty for decades.
One key difference is the materials we use. Our canvases are made in the United States from a cotton-polyester blend, creating a durable, long-lasting product. Many large art houses use 100% polyester paper, which is not sourced in the United States and is often chosen because it is less expensive and easier to produce at high volumes.
From robust, gallery-grade stretcher bars to pre-coated canvas, every element is designed to meet professional standards, creating a richness and depth that cheaper mass-produced prints simply cannot match.
When you choose our prints, you’re investing in art that will elevate your space with enduring beauty and craftsmanship.
Do I really need high-quality artwork?
Do I really need high-quality artwork?
Choosing high-quality canvas artwork means investing in pieces designed to last and truly enhance your space. Premium canvas prints use archival-grade materials, professional inks, and sturdy stretcher bars that preserve color, detail, and texture for decades without fading or warping.
Cheap prints often use thin canvas, low-quality inks, and mass-production methods that quickly lose vibrancy and durability.
High-quality artwork materials deliver richer color, sharper detail, and a more authentic gallery-style presentation, transforming a simple wall decoration into a lasting piece of art that adds beauty, character, and value to your home.
How long will the artwork last without fading?
How long will the artwork last without fading?
Even though we use the highest-grade inks and canvas—designed to last decades—the real threat to any artwork is direct sunlight.
No matter how high the quality of the materials, prolonged exposure to direct sunlight will cause colors to fade and the artwork to deteriorate prematurely.
What hardware is included?
What hardware is included?
All hanging hardware is included with our mounted canvas prints, including floating-frame versions. We include a pre-mount wire hanger draped across the back for easy installation. The only products that do not include hardware are standalone photo prints and standalone (unmounted) canvas prints.
Can I hang the art in bathrooms and laundry rooms?
Can I hang the art in bathrooms and laundry rooms?
Yes, you can, but with some precautions.
Bathrooms and laundry rooms tend to be humid and can experience rapid temperature changes, which may affect artwork over time.
Humid climates can also affect artwork over time. Sun and moisture are the two biggest factors that can shorten a piece's lifespan, but with proper care, you can enjoy artwork in all rooms of your home or office.
Questions About Uploading My Photos
Do you restrict any type of photos or images?
Do you restrict any type of photos or images?
Yes. We do not accept any of the following image types.
- Pornographic
- Nudity
- Racist
- Sexual or Erotica
- Images that have a Copyright
If you have any questions about the above, please contact us for more information.
What type of materials do you use for the photo prints?
What type of materials do you use for the photo prints?
We use Vibrance Luster paper, which has a subtle texture. Our premium photo paper helps hide oily fingerprints and scuff marks.
- Excellent color brilliance and image definition on a water-resistant photo paper
- Luster finish- perfect for delicate and inviting prints
What if my image files are too grainy?
What if my image files are too grainy?
We live in a digital world full of photos and images, and most people don’t really understand what resolution is. It’s easy to get confused by terms like DPI, pixels, and more, so many people aren’t sure what “high” or “low” resolution actually means.
When you send a photo from your phone to a loved one or friend, most phones automatically scale it down so it sends faster. Also, what you see on your phone or computer screen does not always translate into a high-quality print.
We always suggest uploading the highest-resolution, largest file size possible. If you’re still concerned about the image file, we offer a photo upscaling service that you can read about here.
And if all of this is confusing, just drop us a note and we’ll be happy to help you figure it out.
What if I order the wrong size?
What if I order the wrong size?
This can happen, which is why we recommend choosing a size that matches the wall space where you plan to hang it.
We cannot cover any costs resulting from customer mistakes or from later deciding that you want a different size. You can review the size comparisons on the page link below to help you choose the best fit.
Shipping Expectations
How long will it take to receive my order?
How long will it take to receive my order?
All orders usually ship within 24-48 hours. We ship primarily via UPS, and their shipping times from Utah are 1-5 days, 80% being 2-3 days. See the UPS shipping chart.
What countries do you ship to?
What countries do you ship to?
We ship worldwide. If you need any further information about costs, you can proceed through checkout to see the shipping cost, or you may contact us for a quote.
Guarantees and Returns
Do you offer a guarantee?
Do you offer a guarantee?
We stand behind the quality of our product 100%. If you experience any quality issues and believe we are at fault, please contact us, and we will make it right.
We are confident in our products, which is why we offer a comprehensive 90-day return policy. Our return and refund policy is as follows:
If the artwork arrives with any damage, we will issue a replacement at no cost to you. We will provide a return label for the damaged product and will ship a replacement within 48 hours of receiving notice. Unlike others, we won’t wait to receive the damaged item before sending your replacement.
If the artwork does not meet your expectations, we will issue a full refund or provide a replacement upon receipt of the original product.
